Terms Of Service

OVERVIEW

This website is operated by Shanghai Jisi Huiyuan Technology Co., Ltd. under the brand name Velmiorae. Throughout the site, the terms “Velmiorae,” “we,” “us,” and “our” refer to Shanghai Jisi Huiyuan Technology Co., Ltd.

Shanghai Jisi Huiyuan Technology Co., Ltd. offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, customers, merchants, vendors, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features, products, services, or tools added to the current store shall also be subject to these Terms of Service.

You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website.

It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, province, or jurisdiction of residence, or that you are the age of majority in your jurisdiction of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws or regulations, including but not limited to copyright and intellectual property laws.

You must not transmit any worms, viruses, malware, or other code of a destructive or harmful nature.

A breach or violation of any of these Terms may result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding payment card information, may be transferred over various networks and may involve changes to conform and adapt to technical requirements of connecting networks or devices.

Payment information is transmitted using secure technologies provided by our payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information made available on this site is accurate and current. However, information on this site may occasionally contain errors, inaccuracies, or omissions.

The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions where more accurate, complete, or timely information may reasonably be required.

Any reliance on material provided on this site is at your own discretion and risk, subject to any rights you may have under applicable law.

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only.

We reserve the right to modify the contents of this site at any time. Where required by applicable law, we will update information accordingly.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice, except where notice is required by applicable law.

We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service, except where liability cannot lawfully be excluded or limited.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website.

Products may have limited quantities and are subject to return, refund, or exchange in accordance with our Return & Refund Policy.

We have made reasonable efforts to display product colors, images, descriptions, and specifications as accurately as possible. However, the appearance of colors and images may vary depending on your device, display settings, and other technical factors.

We reserve the right, where permitted by law, to limit the sale of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.

We may limit the quantities of products or Services that we offer.

Product descriptions, availability, and pricing may be changed at any time without notice, subject to applicable law.

We reserve the right to discontinue any product at any time.

Any offer for a product or Service made on this site is void where prohibited by law.

Nothing in these Terms is intended to exclude, restrict, or limit any statutory rights that cannot lawfully be excluded or limited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order you place with us where permitted by law.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per account, payment method, billing address, shipping address, or order.

These restrictions may include orders placed by or under the same customer account, payment method, billing address, and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to be placed by unauthorized dealers, resellers, distributors, or for fraudulent or abusive purposes.

You agree to provide current, complete, and accurate purchase and account information for purchases made through our store.

You agree to promptly update your account and other information, including your email address and other relevant details, so that we can complete transactions and contact you when necessary.

For more information about returns and refunds, please review our Return & Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools or services over which we do not have full control or input.

You acknowledge and agree that access to such third-party tools may be provided on an “as is” and “as available” basis, subject to the terms and policies of the applicable third-party provider.

To the maximum extent permitted by law, we shall not be responsible for issues arising solely from your use of third-party tools that are not operated or controlled by us.

Any use by you of optional third-party tools offered through the site is at your own discretion, and you should review and understand the terms and policies of the relevant third-party provider.

We may also offer new services, features, tools, or resources through the website in the future. Such services and features shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, tools, payment services, shipping services, or other services available through our website may involve third parties.

Third-party links on this site may direct you to websites or services that are not owned or controlled by us.

We are not responsible for the content, accuracy, policies, security, availability, or practices of third-party websites or services.

To the extent permitted by applicable law, we shall not be responsible for loss or damage arising solely from your use of third-party websites, materials, products, or services.

You should carefully review the policies and practices of third parties before engaging in transactions or providing information to them.

Questions or concerns relating specifically to third-party products or services should be directed to the applicable third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us comments, reviews, suggestions, ideas, proposals, plans, or other materials, whether online, by email, through forms, or otherwise, you agree that we may use such submissions for legitimate business purposes, subject to applicable law and our Privacy Policy.

Where legally permitted, we may edit, reproduce, publish, distribute, translate, display, or otherwise use submissions you voluntarily provide to us.

We are under no obligation to:

maintain comments in confidence where no confidentiality obligation has been agreed;
pay compensation for comments or suggestions; or
respond to every comment or submission.

We may monitor, edit, or remove content that we reasonably determine to be unlawful, abusive, threatening, defamatory, obscene, fraudulent, misleading, infringing, or otherwise in violation of these Terms or applicable law.

You agree that your comments or submissions will not violate any rights of a third party, including copyright, trademark, privacy, publicity, personality, or other proprietary rights.

You further agree that your submissions will not contain unlawful, abusive, defamatory, obscene, fraudulent, or malicious material, or any virus, malware, or harmful code.

You may not use a false email address, impersonate another person or organization, or otherwise mislead us or third parties as to the origin of any submission.

You are responsible for the accuracy and legality of content that you voluntarily submit.

SECTION 10 - PERSONAL INFORMATION

Your submission and our processing of personal information through the store are governed by our Privacy Policy.

Please review our Privacy Policy for information about how Shanghai Jisi Huiyuan Technology Co., Ltd., operating under the Velmiorae brand, collects, uses, stores, discloses, and protects personal information.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information where necessary.

Where permitted by applicable law, we may cancel or modify an order if material information relating to that order was inaccurate.

If an order is affected by a material error, we will take reasonable steps to notify you using the contact information provided with the order.

Nothing in this Section limits any rights or remedies available to you under applicable consumer protection laws.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site, the Service, or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate any applicable international, national, state, provincial, regional, or local laws, regulations, rules, or ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, threaten, insult, harm, defame, slander, disparage, intimidate, or unlawfully discriminate against any person;

(f) to submit false, fraudulent, deceptive, or misleading information;

(g) to upload or transmit viruses, malware, malicious code, or other harmful technology;

(h) to unlawfully collect, track, process, or misuse the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar abusive activities, except where such activity is expressly permitted by applicable law;

(j) for any obscene, fraudulent, abusive, or unlawful purpose; or

(k) to interfere with, disable, circumvent, or compromise the security features of the Service, this website, related websites, or the Internet.

We reserve the right to suspend or terminate your use of the Service for violations of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We aim to provide a reliable online shopping experience, but we do not guarantee that access to our website or Service will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that all information or results obtained through the use of the Service will always be completely accurate or reliable.

From time to time, we may temporarily suspend or restrict access to part or all of the Service for maintenance, technical, security, operational, or other legitimate reasons.

To the maximum extent permitted by applicable law, the Service and products made available through the Service are provided subject to the terms, descriptions, policies, warranties, and rights expressly stated on our website and any mandatory rights provided by law.

Nothing in these Terms excludes or limits any warranty, guarantee, liability, consumer right, or remedy that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, Shanghai Jisi Huiyuan Technology Co., Ltd., together with its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors, shall not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Service where such liability may lawfully be excluded.

Where applicable law does not allow certain limitations or exclusions of liability, those limitations or exclusions shall apply only to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Shanghai Jisi Huiyuan Technology Co., Ltd., operating under the Velmiorae brand, and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from claims, demands, losses, liabilities, and reasonable legal costs arising from:

your material breach of these Terms of Service;
your unlawful misuse of the Service; or
your violation of the rights of a third party.

This Section does not apply to the extent that any claim or loss results from our own unlawful conduct, negligence, or breach of obligations where such liability cannot lawfully be excluded.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined by a court or other competent authority to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law.

Any unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred before termination shall survive termination to the extent required by their nature or applicable law.

These Terms of Service remain effective unless and until terminated by either you or us.

You may cease using our Services at any time.

We may suspend or terminate access to all or part of the Service if we reasonably determine that you have materially violated these Terms, engaged in fraudulent or unlawful activity, abused the Service, or created a security or operational risk.

Where appropriate and reasonably possible, we may provide notice of such suspension or termination.

Termination does not affect any rights, obligations, payments, refunds, liabilities, or remedies that arose before termination.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies, notices, or operating rules posted by us on this website in relation to the Service, constitute the agreement between you and us concerning your use of the Service, subject to any additional rights or obligations that apply under applicable law.

These Terms supersede prior or contemporaneous communications, proposals, or versions of these Terms concerning the same subject matter.

Nothing in this Section limits any mandatory rights available to consumers under applicable law.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be interpreted and applied in accordance with the laws and regulations applicable to Shanghai Jisi Huiyuan Technology Co., Ltd. and the relevant transaction.

Where mandatory consumer protection laws or other mandatory legal rights apply in the customer’s place of residence, nothing in these Terms is intended to exclude or restrict those rights.

Any dispute arising from or relating to these Terms, the website, or the Services shall be handled in accordance with applicable law and any mandatory jurisdictional requirements.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Where required by applicable law, we will provide appropriate notice of material changes.

It is your responsibility to review this page periodically.

Your continued use of or access to our website or the Service following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by law.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Email: support@velmiorae.com

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